Arrears Management

Arrears Management In line with the release of the FCA’s Thematic Review in Arrears Management in Unsecured Lending, at YnR we have carried out our own mini review on this important function. What did we find?  Whilst most organisations have relevant policies and procedures in place and frontline staff fully trained on TCF and Vulnerable Customers.  This is a vast improvement and a move in the right direction, however, for some organisations we have found in essence this has been translated to acceptance of information relayed by the customer.    So may I say it?  This is resulting in over forbearance and…

VACANCY: Head of Risk & Compliance – Leeds

Job Title: Head of Risk & Compliance Status: Permanent / full time Client: Debt Recovery Location: Leeds city centre Salary: £Competitive The Role Purpose: Reporting directly to the Board of Directors, this position provides independent oversight of all aspects of risk management, including regulatory compliance, customer outcomes and the company’s values. The role holder supports the development and implementation of a strong risk governance framework, providing proactive support and guidance on all elements of risk and compliance. The Risk & Compliance Function: The Risk & Compliance Function provides both independent oversight of risk management activities within the company and risk focussed advice as an input to business decisions…