Arrears Management

Arrears Management In line with the release of the FCA’s Thematic Review in Arrears Management in Unsecured Lending, at YnR we have carried out our own mini review on this important function. What did we find?  Whilst most organisations have relevant policies and procedures in place and frontline staff fully trained on TCF and Vulnerable Customers.  This is a vast improvement and a move in the right direction, however, for some organisations we have found in essence this has been translated to acceptance of information relayed by the customer.    So may I say it?  This is resulting in over forbearance and…

NEW VACANCY: COMPLIANCE MANAGER – LEEDS

Job Title: Compliance Manager (Debt Recovery) Status: Permanent / Full time Location: Leeds Salary: Competitive plus benefits   Main Function of Job   Responsibilities primarily involve the monitoring and management of risk and compliance matters within the business and the development of systems and controls to provide assurances to all key stakeholders. Is responsible for conducting risk based business reviews, processing FCA applications and keeping abreast of industry and regulatory changes and ensuring appropriate action is taken. Responsible for providing advice and guidance on regulatory matters to the business. Reduce the possibility of regulatory fines and sanctions against the firm or its approved persons. Assist in the maintenance, drafting of…