Read what people have to say….
Mel B | Senior Collector | Bradford
Working with YnR was easy – all we had to do is final interviews! They are very professional, understood our requirements and provided an excellent pool of candidates which were all suited to the roles. YnR took the time to understand our culture and business. I highly recommend them.
Phil J | Operations Director at Debt Collection Agency | Liverpool
YnR provided a high quality, professional and a very hands-on consultancy service. All this is underpinned by their extensive knowledge of the FCA regulatory framework. I would not hesitate to recommend them.
Colette R | Director at Debt Collection Services UK Ltd | Mirfield, West Yorkshire
Thanks YnR for helping me find a job that suited my skill set. YnR took the time to understand my needs and found me a role suited for myself. I highly recommend YnR Recruit as it was fast, friendly and the help along the way was extremely helpful from start to end.
Ki H | Collections Agent | Bradford
YnR were professional and courteous throughout providing support with continuous effort.
Joanne L | Collections Agent | Leeds
Excellent friendly service, YnR made me feel at ease and provided some helpful interview preparation advice. I would and have already recommended YnR to friends, family and colleagues. Top class, professional company 🙂
Tahlia S | Collections Agent | Leeds
YnR was very easy to work with. They helped me from beginning to end and the advice they gave was perfect for the role that I applied for. I would recommend YnR to anyone looking for work.
Amie P | Collections Agent | Leeds
I’ve never gone through an agency before but with YnR I highly recommend them. Thanks to them I got a role which I thought I couldn’t get, a big help with everything thanks!
Abdul.R | Paralegal | Leeds
Thank you once again in helping me secure my new role. An excellent service provided throughout. Always wiling to go that extra mile to assist. Would recommend you to my family and friends in the future.
Kim.K | Litigation Executive | North
The consultant was very proficient and knowledgeable on regulatory issues and only required the smallest of brief to carry out the role that we required. The work the consultant carried out was highly professional, well planned and exceeded the goals that were set. We would not hesitate to recommend YnR to any company that wishes to meet their regulatory obligations and overcome compliance issues.
Alan King | Head of Compliance | PRA Group (UK) Ltd
‘We asked YnR to prepare and deliver a full collections course at short notice and they exceeded my already high expectations on many levels such as the quality of the training material, the interpretation of the brief, the quality of the delivery and most important of all the impact on the collections team. Training is only ever really effective when you measure the output of the agents trained and there was a noticeable improvement in the quality of the calls and outcomes even whilst the training was still going on. Not only would I recommend Yasmin and Rachel, but I am already talking to them about their next assignment for us.’
Mark Burgess | Chief Operating Officer | 118 118 Money
The Consultant joined the business to complete conduct risk oversight activities. The consultant had a “can-do” approach and quickly developed effective relationships across the business, both within the Enterprise Risk team and in other functions. The consultant’s experience and insight also helped to identify coaching needs in the complaints and QA teams for whom they subsequently delivered relevant training and coaching sessions that received excellent feedback. We would certainly not hesitate to reach out to YnR again to fill any resourcing gaps in the team.
Donna Q | Head of Conduct Risk Oversight | Consumer Credit Firm, Leeds