JOB VACANCY: Credit Control Officer – Liverpool

Job Title: Credit Control Officer Status: Permanent / Full Time Client: Lender Location: Liverpool (City Centre) Salary: £15,000 to £20,000 Depending on Experience     About our Client Our client is a UK based digital finance company that provides short term loans to consumers.   Launched in May 2015 they are a new company, with highly experienced staff who have passion for customer service and acting fairly, reasonably and responsibly in all their dealings.   They want to be different and to stand out from the competition by being innovative and doing things because they believe it’s the right thing to do rather than waiting for the regulators to impose any…

JOB VACANCY: Customer Service Agents – Leeds

Job Title: Recoveries Agent Status: Permanent / full time (35 hours). MUST be able to work some evenings and weekends and Bank Holidays as part of a rota Location: Law Firm in Leeds city centre Salary: From £16,500 plus benefits   Summary   If you have strong customer service or sales experience in any industry whether telephone or face to face and are looking for a new challenge, this role could be for you.   We are looking for Recoveries Agents to join a law firm in Leeds city centre. You do not need to have experience of collecting personal or business debts as full training will be…

JOB VACANCY: Litigation Support Executive / Junior Paralegal – Leeds

Job Title: Litigation Support Executive / Junior Paralegal Status: Permanent / Full time Client: Law firm (Debt Litigation) Location: Leeds City Centre Salary: From £14,000 plus Benefits   Main Function of Job Achieve individual and company KPI’s Process all tasks as delegated to you Manage a caseload ensuring all files are kept up to date Administration tasks including scanning of documents, attaching documents to case management system and general office duties Opening files electronically, including regular high volume uploads from bulk clients Preparation of post both internal and external Data cleansing and conflict checks Supporting the maintenance of storage system   This list is not exhaustive.   Skills Required Excellent communication skills (verbal and written) Basic skills with Word,…

JOB VACANCY: Call Quality Analyst (Collections) – LEEDS

Job Title: Call Quality Analyst (Collections) Status: Permanent / Full time Client: Law firm Location: Leeds City Centre Salary: Competitive plus Benefits   Main Function of Job Achieve individual and company KPI’s Process all tasks as delegated to you Monitor and evaluate telephone calls, internet interactions, email interactions, case management system processing and associated system documentation Provide call feedback to collectors and management Identify key issues and trends and provide feedback to training department and management Identify and recommend system and process improvements Provide management information including reports Participates in the creation of quality assurance policies, procedures and metrics Supporting the maintenance of storage system   This list is not exhaustive.   Skills Required Previous experience of conducting collections…

Job Vacancy: Debt Litigation Executive – West Yorkshire

Job Title: Debt Litigation Executive Status: Permanent / Full time Client: Law Firm Location: West Yorkshire Salary: Market Rate and Benefits   Main Function of Job Achieve individual and company KPI’s Process all tasks as delegated to you To progress cases, under supervision, to an effective and satisfactory conclusion for clients whilst providing and maintaining management information under the terms of the client service level agreement Action all cases in line with practice group/client service standards and protocols ensuring monitoring and completion of management information (MI) as required. Manage a complex caseload through case management system ensuring all files are kept up to date Working proactively to provide advice tailored to…

Job Vacancy: Collector (Varies Locations in the UK)

Job Title: Collector (Debt Recovery) Status: Permanent / Full time. MUST be able to work some evenings and 1 in 3/4 Saturday’s as part of a rota Location: Varies Locations within UK Salary: from £16,500 plus benefits   Main Function of Job Achieve individual and company KPI’s Progress cases through telephone and written collections Assess and agree affordable repayment plans Undertake income and expenditure to ensure optimum repayment levels and affordability assessments are met Proactively manage payment defaults ensuring recovery levels are maintained Deal with queries including disputes and complaints Recognise vulnerable consumers (Treating Customers Fairly) Update and maintain the customer account management systems This list is not exhaustive. Skills Required At least 6 months…

Job Vacancy: Sales and Marketing Manager – Wakefield

Job Title: Sales & Marketing Manager Status: Permanent / Flexible – Full or Part Time Company: Organisation that provides Energy Saving Solutions Location: Ossett, West Yorkshire Salary: Market Rate and Bonus and Benefits Main Function of Job Achieve individual and company KPI’s Process all tasks as delegated to you Develop & implement marketing strategies to prospect & existing clients (including telephone & email marketing) Actively & successfully manage the sales process: Lead generation, pipeline management, demonstrating credentials, understanding requirements & solutions Fully capturing client needs & requirements & ensuring they…

Job Vacancy: Junior Paralegal – Leeds

Job Title: Junior Paralegal Status: Permanent / Full time Client: Law firm (Commercial Debt Litigation) Location: Leeds City Centre Salary: Competitive Main Function of Job Achieve individual and company KPI’s Process all tasks as delegated to you Manage a litigated caseload ensuring all files are kept up to date and any issues are highlighted Senior Paralegal Deal with incoming and outgoing telephones calls to clients, customers and suppliers Administration tasks including scanning of documents, attaching documents to case management system and general office duties Opening files electronically, including regular high volume uploads from bulk clients Preparation of post both internal and external Data cleansing and conflict checks Supporting the maintenance of storage system This…

Job Vacancy: Paralegal – Leeds

Job Title: Paralegal Status: Permanent / Full time Client: Law Firm (Commercial Debt Litigation) Location: Leeds City Centre Salary: Market Rate and Benefits Main Function of Job Achieve individual and company KPI’s Process all tasks as delegated to you To progress cases, under supervision, to an effective and satisfactory conclusion for clients whilst providing and maintaining management information under the terms of the client service level agreement Action all cases in line with practice group/client service standards and protocols ensuring monitoring and completion of management information (MI) as required. Manage a complex caseload through case management system (Liberate) ensuring all files are kept up to date Working proactively to provide…